TERMS AND CONDITIONS
1. E-Ticket Validity Period : 1 Oct 2017- 31 March 2018
2. Multiple e-tickets can be purchased and redeemed.
3. Limit max 6 purchased e-ticket per person/ transaction.
4. Price rate inclusive of 6% GST.
5. No reservation required; walk-in basis.
6. Present printed e-ticket upon arrival.
7. Package rate is applicable during Weekdays, Weekends, School Holidays, Public Holidays.
8. Children classified height 90cm and above to 12 years old, Senior Citizen 60 years and above, proof of age are required by present the Identification Card.
9. Packages are applicable for MyKad holders only.
10. No refund is permitted once e-ticket is purchased
11. No refund for unused e-tickets.
12. Entrance ticket are per entry only.
13. Free parking.
14.Operating Hours : -
Mon-Fri : 11.00am - 6.00pm
Weekends, School & Public Holidays : 10.00am – 6.00pm
Lost World Hot Springs & Spa by Night
Open daily: 6.00pm till 11.00pm
Crystal Spa Treatment: 12.00 noon till 11.00pm
*Closed every Tuesday except on Malaysian school & public holidays.
TERMS & CONDITIONS
1. This e-ticket and booking confirmation must be PRINTED and presented together with a valid form of identification (e.g. NRIC, Passport) for check-in.
2. The Main traveller must be present on the date of visit to redeem the ticket at the ticketing counter with his/her identification.
3. The name entered in this e-ticket must match the name in the form of identification.
4. This e-ticket is valid for single redemption and entry only - all tickets purchased must be redeemed at any one time; no partial redemptions are allowed.
5. This e-ticket is to be used only on the date of visit stated above.
6. There is no cancellation or refund of e-ticket upon confirmation of purchase.
7. For any unused tickets, no further re-validation or refund will be allowed.
8. This e-ticket is non-exchangeable for cash or any other items.
9. Email address must be correctly furnished. By purchasing, you agree to accept email as a means of communication and delivery of e-tickets and confirmation of booking. You agree to not hold HappyFun.Asia liable for any non-receipt of e-tickets or confirmations.
10. HappyFun.Asia will not be held responsible for the loss or misplacement of this e-ticket under any circumstances.
11. This e-ticket is void if altered in any form or manner – a duplicate e-ticket with the same sequential number will not be honoured.
12. HappyFun.Asia will not be held responsible and does not assume any liability for any damage to or loss of the property or belongings of any Guest, whether such damage or loss is caused by the negligence of the theme park operator or otherwise.
13. E-tickets may not be used for touting purposes.
14. Tax invoice(s) will only be issued to you upon request.
15. Other Terms & Conditions may apply depending on the operator of the water park.
16. HappyFun.Asia reserves the rights to amend these terms
CANCELLATION AND REFUND POLICY
No cancellation and refund after payments are made.
Lost World of Tambun, 1, Persiaran Lagun Sunway 1, Sunway City Ipoh, 31150 Ipoh, Perak Darul Ridzuan, Malaysia.